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Updated March 2, 2023

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Privacy Policy

Bhavishya Darshana Divine Boutique

Welcome to Bhavishya Darshana Divine Boutique ("we", "us", "our"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you access our website, book astrology consultations, or purchase our spiritual products. This Policy complies with Digital Personal Data Protection (DPDP) Act, 2023, India.

1. Information We Collect

1.1 Personal Information Provided by You

We may collect the following details when you interact with us:

  • Full name
  • Email address
  • Phone number
  • Billing & shipping address
  • Date of birth, time of birth, and birth location (for astrology services)
  • Gender (optional)
  • Any information shared in chats, forms, or consultation bookings

1.2 Payment Information

  • All payments are processed securely through third-party payment gateways.
  • We do not store credit/debit card numbers, UPI details, or other sensitive financial data.

1.3 Technical & Usage Data

  • IP address
  • Browser type and device details
  • Pages visited
  • Cookies and tracking data

1.4 Optional Data

  • Feedback, reviews, testimonials
  • Uploaded documents (if any) for horoscope or consultation purposes

2. How We Use Your Information

2.1 To Provide Astrology Services

  • Prepare horoscope charts
  • Generate personalized reports
  • Customize remedies or recommendations
  • Deliver accurate consultations

2.2 To Process Orders

  • Manage product purchases
  • Arrange delivery/shipping
  • Send order confirmations and updates

2.3 To Improve Customer Experience

  • Website optimization
  • Service enhancement
  • Customer support

2.4 Marketing & Communication

With your consent, we may:

  • Send promotional emails
  • Share service updates
  • Provide personalized offers

You may opt out at any time.

2.5 Legal Compliance

  • Prevent fraud
  • Maintain security
  • Follow Indian regulatory requirements

4. Data Sharing

We do not sell or trade your personal data. We may share data only with:

  • Payment gateways (for secure transactions)
  • Delivery partners (for product shipping)
  • IT/hosting service providers (for site functionality)
  • Legal authorities (only when required by law)

All third-party partners are compliant with applicable data protection standards.

5. Data Security

To protect your information, we use:

  • SSL encryption
  • Secured servers
  • Strict access controls
  • Regular malware scans

However, no online transmission is 100% secure. By using our site, you acknowledge this limitation.

6. Data Retention

We retain your data:

  • As long as necessary to provide services
  • To meet legal obligations
  • For internal record-keeping

You may request deletion of your data at any time.

7. Cookies & Tracking Technologies

We use cookies to:

  • Improve website functionality
  • Analyze traffic
  • Remember preferences

You may disable cookies through your browser settings.

8. Your Rights Under DPDP Act 2023

You have the right to:

  • Access your personal data
  • Correct inaccurate details
  • Withdraw consent
  • Request deletion of your data
  • Lodge a complaint

To exercise these rights, contact us at our support email.

9. Children's Privacy

We do not knowingly collect data from anyone under 18 years of age.

11. Astrology Disclaimer

Astrology & spiritual guidance are:

  • Intended for personal insight, motivation, and spiritual purposes
  • Not substitutes for medical, legal, or financial advice

You voluntarily share your birth details for astrology-related services.

12. Changes to This Privacy Policy

We may update this Policy from time to time. Revised versions will be posted on this page with an updated "Last Updated" date.

13. Contact Information

For any questions or support, contact us at:

support@bhavishyadarshana.in

+91-XXXXXXXXXX