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Privacy Policy
Bhavishya Darshana Divine Boutique
Welcome to Bhavishya Darshana Divine Boutique ("we", "us", "our"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you access our website, book astrology consultations, or purchase our spiritual products. This Policy complies with Digital Personal Data Protection (DPDP) Act, 2023, India.
1. Information We Collect
1.1 Personal Information Provided by You
We may collect the following details when you interact with us:
- Full name
- Email address
- Phone number
- Billing & shipping address
- Date of birth, time of birth, and birth location (for astrology services)
- Gender (optional)
- Any information shared in chats, forms, or consultation bookings
1.2 Payment Information
- All payments are processed securely through third-party payment gateways.
- We do not store credit/debit card numbers, UPI details, or other sensitive financial data.
1.3 Technical & Usage Data
- IP address
- Browser type and device details
- Pages visited
- Cookies and tracking data
1.4 Optional Data
- Feedback, reviews, testimonials
- Uploaded documents (if any) for horoscope or consultation purposes
2. How We Use Your Information
2.1 To Provide Astrology Services
- Prepare horoscope charts
- Generate personalized reports
- Customize remedies or recommendations
- Deliver accurate consultations
2.2 To Process Orders
- Manage product purchases
- Arrange delivery/shipping
- Send order confirmations and updates
2.3 To Improve Customer Experience
- Website optimization
- Service enhancement
- Customer support
2.4 Marketing & Communication
With your consent, we may:
- Send promotional emails
- Share service updates
- Provide personalized offers
You may opt out at any time.
2.5 Legal Compliance
- Prevent fraud
- Maintain security
- Follow Indian regulatory requirements
3. Consent
By using our website or submitting your information, you consent to:
- Data collection
- Data processing
- Communication
- Storage of personal data
You may withdraw consent at any time by contacting us.
4. Data Sharing
We do not sell or trade your personal data. We may share data only with:
- Payment gateways (for secure transactions)
- Delivery partners (for product shipping)
- IT/hosting service providers (for site functionality)
- Legal authorities (only when required by law)
All third-party partners are compliant with applicable data protection standards.
5. Data Security
To protect your information, we use:
- SSL encryption
- Secured servers
- Strict access controls
- Regular malware scans
However, no online transmission is 100% secure. By using our site, you acknowledge this limitation.
6. Data Retention
We retain your data:
- As long as necessary to provide services
- To meet legal obligations
- For internal record-keeping
You may request deletion of your data at any time.
8. Your Rights Under DPDP Act 2023
You have the right to:
- Access your personal data
- Correct inaccurate details
- Withdraw consent
- Request deletion of your data
- Lodge a complaint
To exercise these rights, contact us at our support email.
9. Children's Privacy
We do not knowingly collect data from anyone under 18 years of age.
10. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.
11. Astrology Disclaimer
Astrology & spiritual guidance are:
- Intended for personal insight, motivation, and spiritual purposes
- Not substitutes for medical, legal, or financial advice
You voluntarily share your birth details for astrology-related services.
12. Changes to This Privacy Policy
We may update this Policy from time to time. Revised versions will be posted on this page with an updated "Last Updated" date.
13. Contact Information
For any questions or support, contact us at:
support@bhavishyadarshana.in
+91-XXXXXXXXXX